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Video: How To Get Rid Of Toxic Employees May 11, 2011

Posted by Kevin Burns in build a better workplace, building a better workplace, business, business strategy, communication, culture fit, kevin burns, keynote speaker, leadership, management, people-skills, workplace.

Part of building a better workplace is knowing when to remove the weeds from the garden. You don’t just move weeds to another part of the garden. You pull them, trash them and protect the garden from future weeds. That’s how your garden grows. That’s how your workplace prospers.


When Managers Interview Over Their Heads November 17, 2010

Posted by Kevin Burns in boss, career, corporate culture, corporate culture turnaround specialist, culture, culture fit, culture of high-performance, customer, engagement, high-performance, hiring, kevin burns, keynote speaker, management, manager, middle manager.
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It really isn’t a tough concept to wrap your head around – the chance that a manager is at some point going to interview a job candidate who is clearly superior to the manager in every way: charisma, performance, communication skills, relationship-building skills, leadership qualities, knowledge, experience, etc. So what does a manager do when interviewing someone like this?

The truth is, most managers would be afraid that hiring someone who clearly outperforms them would be simply hiring their own replacement. And so, sadly, many really great people get passed over as “overqualified” because of a manager’s own insecurities.

The truth is, a high-achiever might be just exactly what your organization needs – but here is the caveat – only if the Culture fit is right.

Hiring shouldn’t always be the best person – but should be the best person for the company Culture. Having a highly-focused, customer-focused, high-achiever on staff might be just the ticket to get the rest of your people to build a new customer-focused Culture of high-performance.

But most times this doesn’t happen because if a manager hasn’t been able to build that Culture already, then he or she obviously doesn’t know how to do it. That makes it unlikely that they could recognize good talent and Culture potential if it came along.

But nowhere is it written in the management handbook that a manager can not learn from an employee. Real good managers, employee-focused managers will do what is best for their employees and won’t act out of fear of looking poorly or inept. But the moment you pass over a great potential employee because of insecurity is the moment you look incredibly inept.

It Is Not The Work That Engages November 1, 2010

Posted by Kevin Burns in attitude, career, corporate culture, corporate culture turnaround specialist, culture, culture fit, Employee Engagement, engagement, Gen y, kevin burns, keynote speaker, millenials.
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Gen Y does not have a poor work ethic. In fact, it could be argued that their work ethic is better than that of Baby Boomers – just different. The truth is, Gen Y doesn’t engage in the same things as Boomers do especially when it comes to meaningless work, lack of direction from an immediate manager and poor corporate culture.

To engage the new generation of worker, you have to understand how they think. Every thing they have ever done in their whole lives has involved a menu: cell phone menu, computer menu, web site menu. Even choices that they have could be considered menus: what they would like for lunch, what career path they want to take, courses in school, etc.

Never bark out, “Get that done and then come back for your next task.” That’s not a menu. A menu is a list of tasks that they can accomplish in no particular order. Give them the choice and they will engage – even the mundane.

The new workers of today may end up with 14 different jobs over a 3-year span but that doesn’t mean they are not motivated. It means they haven’t found their “fit” yet. This is the first generation to put Culture Fit ahead of pay, benefits, perks and prestige. If it doesn’t fit, they won’t engage. So understand, it is NOT the work they are not engaging in, it is the workplace they are not engaging in.

This is important. It’s not the work that needs to be engaging – it’s the workplace.

Leave me a comment. I want to hear your opinion.

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