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Video: Are You Putting Your People At Risk? June 21, 2011

Posted by Kevin Burns in accountability, build a better workplace, building a better workplace, business strategy, communication, corporate culture, customer, kevin burns, keynote speaker, leadership, management, safe driving, safety, safety attitude, workplace.
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Are You Actively Putting Your People At Risk? from Kevin Burns on Vimeo.

Workplace Expert, Kevin Burns argues that companies who do not care about their people enough to ensure that they follow safe procedures it could be argued do not care about their customers either. How you do one thing is how you do everything. How can you say you care about your customers but not the people who serve your customers?

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Video: You Call Yourself A “Professional?” June 8, 2011

Posted by Kevin Burns in build a better workplace, building a better workplace, business, business strategy, coaching, communication, corporate culture, corporate values, high-performance, kevin burns, keynote speaker, leadership, management, manager, workplace.
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You Call Yourself A Professional? from Kevin Burns on Vimeo.

Kevin Burns, Workplace Expert, tackles the subject of being a “professional.” How can you call your people “professionals” when you only give them formal feedback once a year? Do you think Tiger gets one golf lesson each year? How about Kobe or Sidney Crosby? You say you run a “professional” organization but do you really?

Video: Where To Find The Best Employees May 25, 2011

Posted by Kevin Burns in build a better workplace, building a better workplace, business strategy, committee, corporate culture, Employee Engagement, engagement, high-performance, HR, human resources, kevin burns, keynote speaker, leadership, management, productivity, workplace.
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Where To Find The Best Employees from Kevin Burns on Vimeo.

Kevin Burns, Workplace Expert, shows you where to find the best workers. Do you HONESTLY think high-performers who are happy with their work are going to be checking the newspaper want ads or paying any attention to your “Now Hiring” sign in the front window? The only people who are likely to respond to your ads or your Help Wanted sign are the people who are already looking for a job – the available. And there is a reason that they’re available.

Video: How Managers MUST Engage Staff May 18, 2011

Posted by Kevin Burns in build a better workplace, building a better workplace, business strategy, communication, corporate culture, Employee Engagement, engagement, kevin burns, keynote speaker, leadership, management, middle manager, workplace.
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How Managers Must Engage Staff from Kevin Burns on Vimeo.

Workplace Expert, Kevin Burns, thinks that the real purpose of a good manager has been lost with too many meetings and too much paperwork and that perhaps it’s time managers changed their minds and philosophies of what they are there to do. The truth is that managers work for the staff and NOT the other way around.

Video: The Open-Door Policy March 15, 2011

Posted by Kevin Burns in build a better workplace, business strategy, communication, corporate culture, kevin burns, keynote speaker, leadership, management, workplace.
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Do you have an “open door” policy at your workplace? Almost every organizations claims to. So why is it that if so many organizations have an “open door” policy, so much takes place behind closed doors?

Video: Who Is To Blame for Employee Engagement? March 1, 2011

Posted by Kevin Burns in accountability, build a better workplace, business, business paradox, communication, corporate culture, Employee Engagement, engagement, kevin burns, keynote speaker, management, morale, office party, workplace.
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Kevin Burns, Workplace Expert rants on the fact that it just doesn’t seem right that all of the blame for what is wrong with the workplace gets placed squarely on the shoulders of the disengaged employee.

Video: Employees Are NOT Created Equal February 15, 2011

Posted by Kevin Burns in acknowledgement, attitude speaker, boss, business model, career, corporate culture, engagement, hiring, kevin burns, keynote speaker, management, management speaker, manager, middle manager, performance, results, speaker, survey, time management, workplace.
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Too much effort is spent in managing people into conformity. The truth is that too many managers want one employee to be just like another employee – one who models the traits and gets the results management likes. It’s counterproductive when managers start trying to manage their employees the exact same way. It’s worse when they expect each employee’s results to be the same.

http://vimeo.com/19732173

Video, Kindle and Embracing Change February 1, 2011

Posted by Kevin Burns in business, business model, change, communication, corporate culture, culture, expert, invest, kevin burns, keynote speaker, meetings industry, speaking industry, training, workplace.
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http://vimeo.com/19457472

Workplace Expert, Kevin Burns, talks about recent predictions and current realities when it comes to change. Cisco predicts that by 2013, 90% of Internet traffic and 64% of cell phone traffic will be to watch videos. Kindle format books now outsell traditional paperbacks and hard-covers. Change is upon us. Are you ready?

Take The Christmas Party Away From The Office December 16, 2010

Posted by Kevin Burns in accountability, christmas party, consequences, corporate culture, corporate culture turnaround specialist, culture, culture of high-performance, high-performance, kevin burns, keynote speaker, management, management speaker, manager, morale, office party.
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You can’t erase a memory because once that memory has been committed to … uh …memory, it’s there forever. And that includes the Christmas celebration drinks at the office and the consequences and responsibilities that follow.

If you want to toast with your co-workers, pick a neutral location away from the workplace. Do not, under any circumstances, allow alcohol to cross the threshold of your workplace.

In addition to being responsible for the behavior of your people under the influence, allowing alcohol into the office makes you responsible for virtually everything that your people do between the time they leave the office and actually arrive at home. That includes how they get home. But host an event in a bar or hotel ballroom, and then the responsibility is on the host facility to ensure their guests don’t get too drunk and disruptive.

Do not host a party in the workplace. Your workplace is for working. Bars are for drinking. If you want to have your people enter into a high-performance mindset when they walk through the doors each day, don’t allow them to come out of that mindset while they are in the office by creating a memory of drunken or lascivious behavior fueled by alcohol. Focus.

Build your culture of high-performance by keeping focused. Assess every activity (including the Christmas party) to ensure that you are not sending your people mixed messages. Doing so creates difficulty for managers and hurts your Culture.

If you want to celebrate with your people, take it outside.

Has Casual Friday Gone Too Far? December 14, 2010

Posted by Kevin Burns in attitude, casual friday, communication, conversation, corporate culture, corporate culture turnaround specialist, culture, engagement, kevin burns, keynote speaker, management, manager.
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The backlash has started. Companies across North America are fighting back and actually placing rules and stipulations on Casual Friday attire. The Reason? Apparently people can’t be trusted to make their own appropriate clothing choices. But more likely, managers have been completely ineffective at establishing and communicating a set of boundaries for staffers to operate in.

Some organizations are refocusing and re-naming their Casual Fridays “First Date Fridays” and encouraging their employees to dress as though they were attempting to impress a first date by wearing something appropriate and sophisticated. Others are banning jeans outright so they don’t have to deem one pair of jeans acceptable and another not. No flip-flops, no tank tops, no shorts, no halter tops and yes, underwear … always. Other organizations are offering their employees the chance to dress down (just a little) for a donation to a charity.

Right now the data is being gathered to determine whether Casual Day is leading to a slide to casual service, casual language and casual productivity. I will bet it does. If you lower the standard in one area of your workplace you end up lowering the standard in all areas. Casual is casual no?

The problem is that for the employee, Casual Fridays make the day all about the clothes (or lack of them in some cases) and not about the work anymore. If your people aren’t grasping the whole “dress responsibly” thing, it’s likely because you, as a manager, have been ineffective in getting the message across.

Casual Fridays is as much a test of communication and Culture as it is about wearing your comfy clothes for a day. If you want your people to dress appropriately, articulate effectively what you would like to see. Otherwise, you’ll be putting out fires from staff members who are offended by the dress of other staff members.

Casual Fridays can work but like the other four days of the week, there are standards that must be adhered to.

Oh, and for a chuckle, watch this short clip from CBS’s The Office about Casual Fridays.

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