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A Filter-Free Friday™ Salute to Excellence June 18, 2010

Posted by Kevin Burns in #fff, #filterfreefriday, attitude of service, business model, corporate culture, Employee Engagement, excellence, family, filter free friday, kevin burns, keynote speaker.
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Build an outstanding product using outstanding staff

I’m going to hazard a guess that you are sitting at your desk reading this. When I’m not standing on a stage, I spend a lot of time sitting – in front of the computer researching, writing and responding to emails. It was time I found an ergonomic chair that didn’t tire me out – and yes, you can fatigue by sitting in a poor-posture chair. The way I see it, you spend 8 hours a night in a bed that costs thousands. Why sit in a two hundred dollar chair without proper support and ergonomic design for 5-8+ hours a day?

After reviewing chairs online for about a week, I started visiting office chair stores. I sat in sixty chairs over the course of five days and in that time, found only one chair that seemed to fit (I realize I’m sounding a bit like Goldilocks here but it’s important that the chair be juuuuust right). But I still had one last stop to make: Lifeform Chairs in Calgary.

Lifeform (the Mortensen family) has been making chairs for five generations. You’d think that being around that long they’d have it figured out. Well they do. And they still do it the old-fashioned way: they construct them, assemble them and sew them by hand right in their Calgary factory and then ship to all parts of the world. Ten thousand chairs a year are manufactured here.

My first sit in their Executive Series Ultimate High-Back chair had me sold. That’s my new chair in the picture – and yes that’s a mouse pad attached to the chair – something they can also do. There are five levers under the chair that can adjust the chair like nothing you’ve seen and another lever (for lumbar support) on the back. I even got to pick the actual hide of leather (no kidding – a full hide). Seven days later, voila – done.

My sales rep was Chief Operating Officer, Chris Mortensen. He knows chairs – and he knows how to assemble a great staff. I met many of the staff and I have concluded Lifeform, in addition to building an excellent product, also has an excellent corporate culture. They build a product that is far ahead of anything else I had seen – including (in my opinion) Herman Miller, Steelcase, Humanscale, etc. Not much wonder the employees are happy – they are in a class by themselves. That’s a good feeling to go to work with.

So, on this Filter-Free Friday™, I speak my truth and give my tip-of-the-hat to Lifeform Chairs of Calgary. Pardon me if I don’t get up to salute you. This chair is really comfortable.

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1. Tweets that mention A Filter-Free Friday™ Salute to Excellence « Managing w/ Attitude -- Topsy.com - June 18, 2010

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2. Freedom Chair vs. Lifeform Executive: Back to Back Review | Best Ergonomic Chair - June 29, 2010

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